Shipping Policy

Every fragrance is carefully packed to reach you safely.

Thank you for shopping with us. We aim to process and deliver your perfume orders safely and efficiently. Please review our Shipping Policy for information about order processing, delivery, and shipping-related queries.

1. Order Processing

Orders are processed after successful payment confirmation or order verification, where applicable. Processing times may vary depending on product availability, order volume, and business holidays. You will be notified if a significant delay affects your order.

2. Shipping Destinations

We ship to the locations available at checkout. Delivery availability may depend on your postal code, courier coverage, and applicable shipping restrictions. Please enter your complete address and contact details when placing an order.

3. Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase. Any free shipping offers will be subject to the conditions mentioned on our website or in the relevant promotion.

4. Estimated Delivery Time

Estimated delivery times may vary according to the destination, courier service, and product availability. Delivery estimates are provided for guidance and are not guaranteed unless expressly stated.

• Order processing may take additional business days.
• Remote locations may require extra delivery time.
• International shipments may be delayed by customs clearance.

5. Shipment Tracking

Once your order has been dispatched, tracking details will be shared through email, SMS, or another available communication channel. Tracking information may take some time to update after dispatch.

6. Perfume Packaging and Safety

We take reasonable care to package perfume products securely to reduce the risk of damage during transit. Some fragrances contain alcohol and may be classified as restricted or hazardous goods by certain carriers. Shipping availability therefore depends on the destination and the courier's rules.

7. Delayed or Lost Shipments

Delays may occur because of weather, courier disruptions, public holidays, customs inspections, or other circumstances beyond our control. If your order appears delayed or tracking has not updated for an extended period, please contact our support team so we can assist you.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information. Incorrect addresses, unavailable recipients, or failed delivery attempts may cause delays or additional charges. Contact us as soon as possible if you notice an error in your shipping details.

9. Damaged or Missing Items

If your order arrives damaged, leaking, or incomplete, contact us promptly with your order number and clear photographs of the package and product. We will review the issue and help resolve it according to our applicable return and refund policy.

10. International Shipping and Customs

International orders may be subject to import duties, customs charges, taxes, or local restrictions. Unless expressly stated otherwise at checkout, these charges are the customer's responsibility. Some destinations may not accept perfume shipments due to transport or import regulations.

11. Contact Us

For shipping questions or assistance with an existing order, please contact our team:

Store Name: [Your Perfume Store Name]
Email: [Your Support Email]
Phone: [Your Contact Number]